New Attraction - Imagicaa Arena Trampoline Park 🎉 Explore
New Attraction - Imagicaa Arena Trampoline Park 🎉 Explore
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FAQ (Frequently Answered Questions) at Water Park

You can purchase your Park tickets 24 hours prior through our convenient and secure online booking service. You can pay by debit card/credit card/netbanking. Please, remember to check your transaction before making the payment.
Wait for the confirmation mail and note down the Transaction Id and Itinerary No. For further information call us at 022-62552929.

Imagicaa Water Park is open all days. Water Park timings are 10:30 am to 6 pm. View Offers.

You may fill a form for groups of 50 or more. Our team will get in touch.

Yes we do, for more details contact our call centre.
Yes we do provide life jackets. These will be available for the rides where life jackets are required.

Towels and Lockers may be rented. Tubes are free for adults and can be purchased for kids.

Towel Rent: INR 100, Deposit: INR 200.

Locker Rent: INR 200, Deposit: INR 200.

No food or drinks may be brought inside the park premise.
We allow the tubes and floats that guests may bring from outside and they are allowed in Wacky Wavess.
Yes, only for kids and children. The same can be purchased in the Park.
Inflatable beach balls are allowed. Frisbees and volleyballs are not allowed. Some may be purchased in the Park.
First aid & medical help will be provided at Medical Centre inside the park.

Clothing for Men

  • V-cut , U-trunk swimwear not allowed.
  • Beach shorts / jammers / tights allowed (in polyester/nylon).
  • Water park wear also available for sale in stores.

Clothing for Women:

  • Salwar kameez, burkha, sarees strictly not allowed
  • Swim wear/ Tights & Tees allowed (In polyester/nylon based fabrics)
  • Water park wear also available for sale in stores

Clothing for Kids:

  • Swim wear/ Beach wear in polyester/nylon allowed
  • Water park wear also available for sale in stores
Every ride has different specification. Check the safety instruction before entering any rides.
The Management makes all efforts to keep the rides live, however rides may remain non-operational due to maintenance or safety-related issues.
Our call centre operates from 9am to 9pm, You can call us and we will be happy to help you.
Parking Charges: Car: INR 100, Bus: INR 300, Bike: INR 50.
Guest parking opens at 9am.

We support multiple forms of payment modes – cash, debit card and credit card.

For purchasing Food and Retail inside the park, you may use Store Value – money that is loaded onto you entry wrist band.

Yes, a smoking zone is located near Sunbeatz Bar.

Alcohol is served at Sunbeatz Bar. Bar facility available only on pre-specified days.

We recommend guests decide a meeting point before entering rides. It may not be possible for staff to locate group members.

Yes. We have certified lifeguards for all of our attractions. All our lifeguards undergo rigorous training. In addition, our first aid station is staffed with emergency medical technicians.
We provide first aid and medical help at the park.

Please read the ride safety instructions before entering any ride.

Guest can wear eye glasses in attractions like Wacky Wavess and Floatsa, however they must remove them on slides.

Yes. There are separate facilities for men and women.

Lockers are available on Rent (Rent: INR 200, Deposit INR 200).

Valuables will be the responsibility of guests. Guests are advised to travel valuable-free or with minimum valuables. Valuables like jewellery are not permitted on any slide or attraction even on guests’ responsibility.

Chaperone services not available.
You can write to us at contactus@Imagicaaworld.com and/or call us on 022 – 62552929.

We have different types of restaurants in the park:

  • Red Bonnet Express – offers burgers, fried chicken, hot dogs, etc.
  • Sunbeatz – offers pizzas and Lebanese street food, yummy rolls, juices, shakes and smoothies – from freshly squeezed juices to tropical mocktails
  • Ammos: The Food Court – offers street-style dine-in with multiple cuisines encompassing north Indian, Mexican, Oriental, Pan-Asian and Mumbai street food. Exclusive Jain section serving tastiest of Jain food.
No, however you can place your order and we will be happy to assist you.
Yes, we do offer vegetarian meals at Ammos: The Food Court and Red Bonnet Express.
No, we currently do not offer combo tickets or packages.
Water Park pongees/ponchos may be purchased at the Park.
Water Park does not offer a rain check facility.
Yes, different rides have restrictions. We suggest that you read all the safety instructions before entering any slide
No, it’s not mandatory.
Yes. An ATM of Bank of Baroda is located at the retail store.
You can contact our lost & found desk for support.
Yes, you can celebrate birthdays in Imagicaa Water Park.
No, kennel services are not provided and pets are not allowed in the water.

You can purchase tickets online, via the call centre, via official travel agents or at the Park entrance.

There are four rides wherein riders cannot enjoy solo.
Apart from infants and expecting mothers, guests are not allowed to bring outside food and beverages into the park.
Re-entry into the park is not allowed, after guests have made an exit.
Our souvenir stores offer various merchandise such as t-shirts, towels, etc.
No, currently we don’t have Wi-Fi facility available. However special arrangements have been made for mobile connectivity, with Vodafone, Idea & Airtel.
Water Park wear, utility products, towels and skin care products.
Ticket counter remains open from 9am to 5pm.
Every ride has its own specifications that states which attraction can be accessed by Injured / Disabled / Pregnant etc. Please check the details for each ride.
Yes, however there are stipulations. Please see the cancellation policy for details.

Cancellations of entry tickets are permitted only up to 48 hours prior to the intended date of visit, and 25% cancellation charges shall be levied on the total price paid. No refunds are permitted if cancellations are made within 48 hours prior to the intended date of visit. Partial cancellations or modifications are not permitted.

The Park tickets are issued only for the date as mentioned thereon. These tickets cannot be used on any other date and no refunds shall be given for unused tickets. Similarly, no chargebacks are permissible on unused tickets. No refunds are admissible on cancellation or alteration of vehicle bookings.

Amount will be refunded to the same mode of payment which was used during the time of booking.
We will endeavour to process the refund within 30 days from the date of cancellation.
Yes, there are total 6 charging stations combined present at Imagicaa and Novotel Imagicaa. Electric Vehicles are becoming more and more popular and with Imagicaa always being at the forefront of sustainability practices, EV charging Stations have been set up for your convenience.
Imagicaa has a partnership with MG Motor India for the charging stations placed at Imagicaa Park and Novotel Imagicaa Hotel. 4 EV charging station are located near the VIP Parking zone and 2 are placed in the lower lobby level of Novotel Imagicaa. You can ask or contact your nearest Imagicaa/Novotel Imagicaa ground staff when you arrive to help guide you towards the nearest charging location.

For queries email us on contactus@imagicaaworld.com or click to Get a Callback or call our customer care representative on 022 – 62552929, between 09:00 am to 09:00 pm on all days

  • How is Imagicaa going to make New Year’s Eve 2024 celebration special?

    Imagicaa is bringing the ultimate New Year’s Eve experience with a Bollywood-themed party on 31st December 2024 that blends entertainment, thrill, and glamour. Guests can look forward to live DJ, swoon to live musical band, enjoy late-night rides, electrifying dance acts, and a grand midnight fireworks show—all against the backdrop of a vibrant Bollywood atmosphere.

  • Who is performing at Imagicaa New Year Party 2024?

    Apart from enjoying access to late night rides, guests will be treated to an incredible musical line-up featuring:

    • DJ Aaryan Gala who is known for his dynamic Bollywood remixes and will keep the dance floor alive with high-energy beats
    • Another crowd favourite who will add to the excitement is MH43India Band ; known for their electrifying live renditions of popular Bollywood and fusion tracks
    • Imagicaa’s professional in-house dance troupes will perform stunning Bollywood-inspired Dance Acts adding colour and rhythm to the New Year Party night.
  • What packages are available for the New Year’s Eve event?

    Imagicaa offers various New Year Party packages to suit different preferences and budgets.:

    • General Access - Includes 4 PM park entry to the Bollywood-themed party area and regular ride, show access
    • Silver Package: Includes all General Package perks with dinner
    • Gold Package: Includes Silver Package benefits, plus 10 AM park and ride access along with dinner.
    • Diamond Package: Offers all Gold Package benefits, plus 10 AM express entry to park and ride and all-you-can eat dinner
    • VIP Package: For the ultimate experience, the VIP package includes Diamond benefits, express entry, lunch, dinner, access to exclusive lounges, bar, event zone, and enjoy unlimited IMFL drinks
    • Novotel Imagicaa Staycation & Party Package: This package includes park entry, New Year’s Eve event diamond party package access, and a stay at the luxurious Novotel Imagicaa Khopoli, ensuring you experience the celebration and unwind in style to ring in 2025 with ease.
  • What is included in the Stay & Party Package at Novotel Imagicaa?

    The Novotel Imagicaa Staycation & Party Package offers:

    • One or two night’s stay at Novotel Imagicaa Khopoli
    • Diamond Package access to Imagicaa’s New Year Party with live entertainment, DJ music, and themed décor
    • Special New Year’s Eve dinner and breakfast on New Year’s Day
    • Complimentary access to Novotel’s amenities, including the gaming and kids play-zone area, pool and fitness centre

  • How can I book my tickets for the Imagicaa New Year Party 2024?
    Tickets can be booked directly through the Imagicaa website i.e. www.imagicaaworld.com or by contacting our booking hotline on 022-62552929. New Year Party Deals or discounts may be available for advance bookings, so check online for the latest offers.
  • What is the cancellation policy for the event and packages?

    Standard Cancellation policy is applicable where in cancellation is allowed 48 hours prior to Ticket visit date with penalty of 25% on base ticket cost (ticket cost plus add-ons). Cancellation will not be allowed within 48 hours of the park visit. Detailed terms and conditions are available on the Imagicaa website (www.imagicaaworld.com) or by contact customer service on 022-62552929.

  • What can I expect at the Bollywood-themed party?

    Imagicaa’s Bollywood-themed New Year’s Eve celebration is set to be filled with glitz and glamour ranging from Bollywood décor to Bollywood-inspired music by DJ Aaryan Gala, MH43 India band and Imagicaa’s dance troupes performing to choreographed Bollywood acts. Guests will feel as if they are teleported into a Bollywood movie! Its recommended to dress up to match the Bollywood vibe, and enjoy food stalls offering Indian and international cuisine.

  • Will there be midnight fireworks?

    Yes! At the stroke of midnight, a spectacular fireworks display will light up the sky, creating the perfect moment to ring in the New Year 2025. The fireworks show is one of the major highlight of the Imagicaa New Year Party celebration, setting the stage for an immersive, memorable experience.

  • What are late-night rides, and which attractions will be open?

    Late-night rides are part of Imagicaa’ exclusive New Year Eve experience, where guests can enjoy select rides after dark, enhancing the thrill quotient. Rides open till late night including come of Imagicaa’s top attractions, such as Nitro, Dare 2 Drop, and the Scream Machine.

  • What dining options are available at the event?

    There will be multiple food zones featuring a variety of cuisines, from Indian to international fare. Depending on your package, you may also have access to premium dining options or a complimentary welcome drink. VIP guests will enjoy an exclusive dining area with a curated selection of gourmet dishes.

  • What are the timings for the New Year's Eve celebration?

    Imagicaa Theme Park will open at 10.00 AM onwards with New Year’s Eve event festivities kicking off 5:00 PM onwards on December 31, 2024, and continuing through midnight with fireworks marking the start of the New Year. Guests who book the Stay & Party Package can spend the night at Novotel Imagicaa and enjoy a relaxed beginning to 2025.

  • Are there any New Year deals or offers for group bookings?

    Yes, Imagicaa offers special discounts for groups. Whether you’re planning with friends, family, or a corporate team, our group booking options make it easy to enjoy the New Year’s Eve celebration together. Contact our booking team for details on 022-62552929 or +91-7045645665

  • Is the New Year's Eve event suitable for people of all ages?

    Yes, the event is designed for guests of all ages ranging from young children to adults. Whether you’re looking for a thrilling New Year’s Eve party near you or a relaxing family-friendly celebration, Imagicaa has something for everyone with plethora of ride mix and shows.

  • Can I bring my family to the New Year’s Eve Celebration?

    Yes, Imagicaa’s New Year’s Eve celebration is family-friendly! The New Year Bollywood theme this year is also family-oriented, creating a fun and inclusive atmosphere. With plenty of dining options, kid-friendly zones, and special shows, families can enjoy a memorable night together.

  • Is there a dress code for the New Year's Eve event?

    The dress code is casual, but feel free to add a festive touch! Guests are encouraged to wear Bollywood-inspired attire for the New Year’s Eve theme. Dress comfortably to enjoy the rides, and bring a jacket as temperatures may drop at night.

  • What health and safety measures will be in place?

    Imagicaa prioritizes guest safety at all times. Sanitization stations will be available, and crowd control measures will ensure a seamless, comfortable experience for everyone. Security checks will be conducted at the entry points, and first-aid facilities will be accessible at all times through the day.

  • Where is Imagicaa located, and how do I get there?

    Imagicaa is located near Khopoli, Maharashtra, easily accessible via a 90 minute drive from Mumbai and Pune. Directions are available on our website, and there are several transport options, including private cars, buses, and train. We recommend planning ahead in time to ensure a smooth journey to the park.

  • Where is the Trampoline Park located?

    Imagicaa Arena Trampoline Park is located within Imagicaa Theme Park in Khopoli. It is a 90-minute drive from Mumbai and Pune, making it the perfect road trip destination for friends and family!

  • What are the age/height requirements for jumping?

    Our trampoline park promises fun for all! Everyone over the age of 3 can enjoy the activities at Imagicaa Arena Trampoline Park located adjacent to Imagicaa Water Park and inside theme park.

  • Do I need to make a reservation for Trampoline Park at Imagicaa?

    We highly recommend booking your Trampoline park experience online on Imagicaa website before your intended date of visit to ensure a smooth entry.

  • What should I wear to the trampoline park?

    Imagicaa Arena strives to provide everyone with a fun and safe trampoline park experience. For this, we recommend comfortable clothing that allows you to jump and move around freely. All guests with a ticket will be provided a pair of special grip socks at no additional cost.

  • Is there a weight limit for the trampoline park?
    Weight limits vary as per every activity; kindly check the specifications of each trampoline activity before your visit and also on day of visit at the time of entry.
  • What is the cover charge for Senior Citizens?

    Senior citizen’s ticket is simply a cover charge that permits them entry to visit Imagicaa Arena along with family members to watch them enjoy but not enter the play area. This cover charge is redeemable at the F&B and retail store at Imagicaa Arena.

  • How long is one session at Imagicaa’s Trampoline Park?

    Guests can enjoy 45 minutes of uninterrupted fun in one session! Make sure to arrive 15 minutes before your slot for the safety debrief and to make the most of your time at Imagicaa Arena Trampoline Park.

  • Is the trampoline park safe?

    At Imagicaa Arena, safety is our top priority. We aim to foster an environment of fun and adventure whilst ensuring the highest safety standards for all our guests. Apart from regular safety checks and CCTV surveillance, all guests are given a safety briefing before their slot begins.

  • Can I bring my own food or drink?

    Food and beverages from outside are not permitted in the Imagicaa Arena Trampoline Park premises. Head to our cafe for refreshing beverages and snacks to recharge after an energetic trampoline park session!

  • What if I need to cancel or reschedule my reservation?

    If you need to cancel your online Trampoline Park booking - you can do so up to 48 hours prior to your visit date. Standard 25% cancellation charges apply.

  • Can I bring my own trampoline socks?

    For safety purposes, all guests must wear the special anti-slip grip socks specially designed for the trampolines and attractions at Imagicaa Arena. Don’t worry; all guests with a ticket will be provided with a pair of anti-slip grip socks for free!

City Limits for Pick-up & Drop

MumbaiPune
Western – Borivali to ChurchgatePimpri to Chinchwad (Hinjewadi, Wakad, Talwade, Nigdi)
Central – Thane to CSTPune City (Pune Station, Baner, Aundh, Khadki, Yewalewadi, Bavdhan, Kothrud)
Harbour – All routesChandani Chowk
Mumbai Extensions – Mira Road to Virar, Dombivali, AmbernathPune Extensions – Wagholi, Kesnanad, Manjri, Loni, Hadapsar, Lohegaon, Mohammadwadi, Undri, Pisoli, Katraj, Kondhwa, Yewlewadi, Narhe, Ambegaon, Bhugaon, Sus Gaon, Pirangut, Khadakwasla, National Defence Academy

One Magic Pass is valid for one person only. Simply choose any 4 out of the 7 available parks to visit and present your physical pass at the entrance.

ParksLocationPark Timing
Imagicaa Theme ParkKhopoli near Lonavala10:45 AM to 7:30 PM
Imagicaa Water ParkKhopoli near Lonavala10:30 AM to 5:30 PM
WetNJoy Water ParkLonavala10:00 AM – 06:00 PM
WetNJoy Amusement ParkLonavalaClosed in monsoon season
WetNJoy Water ParkShirdi10:30 AM – 05:30 PM
SaiTeerth Devotional Theme ParkShirdi10:00 AM – 06:00 PM
Aqua Imagicaa Water ParkSurat10:00 AM to 6:00 PM (Temporarily Closed)*
 Note: Park Timings are subject to change, so prior to visit always check respective park website for up to date information.

Enjoy multi-park access and receive 2 food vouchers with 20% off on purchases between ₹400 and ₹1000, plus 1 retail voucher with 20% off on a minimum purchase of ₹350 per transaction

Yes with every Magic Pass you get
  • 2 Food Vouchers with 20% discount on minimum purchase of ₹400 and maximum ₹1000 excluding MRP items
  • 1 Retail Voucher with 20% Discount on a minimum purchase of ₹350 on a single bill per transaction
  • 1 Photo Souvenir Voucher with 20% Discount

Before chosen visit date, check respective park website for children’s entry policy

Magic Pass allows one visit per chosen park and you can opt to visit same park multiple times

Magic Pass is not valid on blackout dates listed below or any future special events* listed on the park’s website
  • Imagicaa Theme Park – Anniversary Bash, NYE
  • Imagicaa Water Park – Holi
  • WetNJoy Water Park and Amusement Park, Lonavala – NYE, Holi
  • WetNJoy Water Park Shirdi – Holi
  • Aqua Imagicaa Water Park, Surat – Holi

Your Magic Pass will be valid for one full year from when date of purchase

You can buy a new Magic Pass to enjoy all the benefits, as it cannot be renewed once it expires.

Step 1
Purchase your Magic Pass from any of the listed parks
Step 2
Choose to visit your choice of park on same date as per convenience
Step 3
Enjoy your fun filled adventures on selected visit date
Step 4
Choose to visit any park of choice as per convenience on a later date

Yes, simply pay the difference between the park’s regular ticket and Magic Pass to upgrade.

Yes, you can upgrade your Magic Pass regular access to an Express ticket by paying the nominal park-specific upgrade fee

If the Magic Pass goes missing or is stolen, it can be reissued for a fee of ₹200.

Magic Pass does not allow access to third party attractions and cannot be availed to purchase any MRP food and beverage items

Khauugalli menu

Due to the current Covid-19 situation, we are working with limited staff between 09:00 am to 09:00 pm In case of any emergency please raise your concern for a call back using this form and we shall connect with you within 8 working hours or write to us at contactus@imagicaaworld.com. We sincerely appreciate your patience. Thank you and see you soon at Imagicaa.