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New Attraction - Imagicaa Arena Trampoline Park 🎉 Explore
New Attraction - Imagicaa Arena Trampoline Park 🎉 Explore
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FAQ & Help

You can purchase Snow Park tickets online up to 24 hours prior. You can pay by debit card/ credit card/net-banking. Please, make sure to check your transaction before making the payment.
Your entry ticket will include boots, jackets and gloves on a rental basis and access to all attractions and activities inside the park. If guests do not have their own socks, these can be purchased at the counter – socks are mandatory to enter the Snow Park. Limited lockers are available at a cost of ₹100 to deposit your personal belongings, with a refundable deposit.
Children below 2 years of age are not recommended in the snow zone
Since some areas are slippery, it is recommended that people with joint issues, asthma problems, heart patients and pregnant women consult their doctor before entering the park.
No, kennel services are not provided and pets are not allowed in the snow area.
You can cover Snow Park and, either Imagicaa Theme Park or Water Park in a single day.
Yes, the snow at Snow Park is edible without any chemicals and preservatives and 100% safe.
Yes, we have on-site first-aid facilities.
Except for infants and pregnant women, outside food is not permitted within the Park.
Yes, as it is an indoor snow theme park, we are open year-round.
Re-entry into the park is not allowed once a guest leaves the premises.
Guests need to arrive 30 minutes prior to their experience slot to gear up with jackets, boots and gloves. Each experience slot is approx. 45 minutes, during which guests are free to undertake any activities they wish.
We suggest you use the jackets, boots and gloves provided by us, since they are included in the entry ticket cost. If you wish to carry your own, please make sure they are suitable for the sub-zero temperatures inside the park. However, you need to carry your own socks.
Yes, once you enter the premises, you can opt for a locker at a cost of ₹100 to keep your belongings and valuables.
We have a lost and found counter inside the park. You can approach the attendant at the counter and he/she will help you retrieve or locate the lost item.
Currently we do not have wi-fi services at the park.
It is recommended to not carry mobiles and cameras inside the snow zone. Guests can approach our inhouse photographers to get clicked. However, if a guest wishes to carry their own camera inside the snow zone, a storage fee of ₹100 will be levied.
No. However, we do have a facility wherein the guests can load money from their cards to their wristbands and use it in the park.
Yes, but only if the tickets are cancelled 48 hours prior to your ticket date.
Amount will be refunded as the same mode of payment during the bookings.
Refund will be processed within 3-4 working days from the date of cancellation.

No. Park regulations prohibits alcohol to be served in the park.

Please refer to our Tickets section for details.

Our call centre operates from 9am to 9pm. You can call us anytime within these hours on 022 62552929

We located just off the Mumbai-Pune Expressway, near Khopoli. View directions.

 Parking charges are:

  • Car: ₹ 100
  • Bus: ₹ 300
  • Bike: ₹ 50
Yes, there are separate rooms for men and women.
Locker facilities are available on a chargeable basis. You will be allotted a locker wherein you can keep your valuables.
Yes, we offer services for large groups looking to celebrate events at Snow Park.
Ticket counter is open from 9 am to 5 pm.
Yes, there are total 6 charging stations combined present at Imagicaa and Novotel Imagicaa. Electric Vehicles are becoming more and more popular and with Imagicaa always being at the forefront of sustainability practices, EV charging Stations have been set up for your convenience.
Imagicaa has a partnership with MG Motor India for the charging stations placed at Imagicaa Park and Novotel Imagicaa Hotel. 4 EV charging station are located near the VIP Parking zone and 2 are placed in the lower lobby level of Novotel Imagicaa. You can ask or contact your nearest Imagicaa/Novotel Imagicaa ground staff when you arrive to help guide you towards the nearest charging location.
View Detailed Terms
IMAGICAA: India's Favourite Themed Entertainment Destination

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Registered Address: 30/31 Sangdewadi, Khopoli-Pali Road, Near Lonavala, Khalapur, 410203, Maharashtra, India.
Imagicaa is certified: IS/ISO :-- 9001/2015(QMS), IS/ISO :-- 14001/2015(EMS), IS/ISO :-- 45001/2018(OHSMS), BIS Certification - All India First Esteemed Licensee (Theme Park).
© 2024 Imagicaaworld Entertainment Ltd. Chhota Bheem is ™ & © Green Gold Animations Pvt. Ltd. & its subsidiaries. Any violation is subject to legal action.

Some assets by Freepik, Javi Ayala, Madebyoliver, becris, et al licensed from Flaticon and The Noun Project as free or variants of CC
Expressway Emergency Number
09822498224 (for accident cases and victim support)
Khandala Police Station
02169-252133
Khalapur Police Station
02192-275033
Khopoli Police Station
02192-263333
Panvel Police Station
022-2745244
Lonavala City Police Station
02114-273033
FAQs

Your Admission Ticket:

  • Entitles holder to a single session of maximum 45 minutes to the Imagicaa Snow Park which includes access to the snow zone in operation on the day of your visit. This includes fee for shoes, gloves and jackets as well. All other in-park services like locker rentals, food and beverages consumed inside the park are charged on actuals.
  • Tickets are non-transferable, non-exchangeable, non-refundable, non-redeemable for cash and non-replaceable if lost or stolen and will be void if altered.
  • Re-entry to Imagicaa Snow Park is not permitted after you have made an exit from the snow park.
  • May be revoked and the holder ejected from the park without refund if misused or if the holder violates the park policies, safety instructions, rules or regulations.
  • For a full version of terms and conditions, as applicable, please ask the representative at the ticketing counter a review copy.

General Terms & Conditions:

  • Please read safety signs and follow the directions of the Imagicaa Snow Park staff at all times.
  • Guests with any medical or health restrictions on their physical activity and pregnant ladies are not recommended inside the snow zone by the management.
  • The snow zone might have slippery surfaces. Guest are requested to beware of such area and must walk with care
  • Standard sizes of jackets, gloves and snow boots will be provided to guests free of cost. These will have to be returned before exiting the snow park. Management allows but does not recommend personal jackets and boots.
  • We suggest to wear socks before stepping the snow zone. Socks and leggings are available for sale inside the snow park.
  • Management is not responsible for any loss of personal belongings of the guests.
  • Limited locker on rental basis is available for your convenience. Please do not leave valuables unattended.
  • Guests are advised to empty the lockers with care befoe handing the key to the management. Management is not responsible for items left behind in the lockers.
  • Slides are body active, participatory activities. Such activities present a risk of injury.
  • Unruly behavior and horseplay are not permitted.
  • Children below 2 years of age are not allowed inside the snow area because of extremely low temperature.Children up to 12 years must be accompanied by an adult.
  • Please supervise your children and arrange a meeting place in case you should get separated.
  • Management is not responsible for any injuries or accident occurring inside the premises of the snow park.
  • Management reserves the right to stop taking picture or video recording.

Following Items are not permitted inside the Park:

  • Licensed / unlicensed personal weapons
  • Explosives, fireworks, hazardous material/ chemicals
  • Sharp objects like arrow, dart, knife, blade, scissors, pen knife, lighters etc
  • Bags, trolleys, cartons, parcels (except hand bags & baby bags not more than 56 cm x 36 cm x 23 cm)
  • Food, drugs, alcoholic/non-alcoholic beverages (except baby food)
  • Chewing gums and candies
  • Carts or other wheeled carriers (except strollers & wheelchairs)
  • Pets (except service animals)
  • Magic markers, spray paints and aerosol cans
  • Lawn chairs and folding chairs
  • Loose items such as neck, wrist and hand jewellery, watches, glasses, cameras, phones, hats, keys and purses etc.

Snow Wear Policy:

For your own health and safety, appropriate snow wear must be worn at all times when inside the snow zone and if wearing inappropriate attire, you might be asked to change or leave the premises. Appropriate jackets, gloves, and boots will be provided with each admission on returnable basis and which must be worn whilst inside the park. You may buy appropriate socks and/or leggings from our retail outlets.
 

For queries email us on contactus@imagicaaworld.com or click to Get a Callback or call our customer care representative on 022 – 62552929, between 09:00 am to 09:00 pm on all days

  • How is Imagicaa going to make New Year’s Eve 2024 celebration special?

    Imagicaa is bringing the ultimate New Year’s Eve experience with a Bollywood-themed party on 31st December 2024 that blends entertainment, thrill, and glamour. Guests can look forward to live DJ, swoon to live musical band, enjoy late-night rides, electrifying dance acts, and a grand midnight fireworks show—all against the backdrop of a vibrant Bollywood atmosphere.

  • Who is performing at Imagicaa New Year Party 2024?

    Apart from enjoying access to late night rides, guests will be treated to an incredible musical line-up featuring:

    • DJ Aaryan Gala who is known for his dynamic Bollywood remixes and will keep the dance floor alive with high-energy beats
    • Another crowd favourite who will add to the excitement is MH43India Band ; known for their electrifying live renditions of popular Bollywood and fusion tracks
    • Imagicaa’s professional in-house dance troupes will perform stunning Bollywood-inspired Dance Acts adding colour and rhythm to the New Year Party night.
  • What packages are available for the New Year’s Eve event?

    Imagicaa offers various New Year Party packages to suit different preferences and budgets.:

    • General Access - Includes 4 PM park entry to the Bollywood-themed party area and regular ride, show access
    • Silver Package: Includes all General Package perks with dinner
    • Gold Package: Includes Silver Package benefits, plus 10 AM park and ride access along with dinner.
    • Diamond Package: Offers all Gold Package benefits, plus 10 AM express entry to park and ride and all-you-can eat dinner
    • VIP Package: For the ultimate experience, the VIP package includes Diamond benefits, express entry, lunch, dinner, access to exclusive lounges, bar, event zone, and enjoy unlimited IMFL drinks
    • Novotel Imagicaa Staycation & Party Package: This package includes park entry, New Year’s Eve event diamond party package access, and a stay at the luxurious Novotel Imagicaa Khopoli, ensuring you experience the celebration and unwind in style to ring in 2025 with ease.
  • What is included in the Stay & Party Package at Novotel Imagicaa?

    The Novotel Imagicaa Staycation & Party Package offers:

    • One or two night’s stay at Novotel Imagicaa Khopoli
    • Diamond Package access to Imagicaa’s New Year Party with live entertainment, DJ music, and themed décor
    • Special New Year’s Eve dinner and breakfast on New Year’s Day
    • Complimentary access to Novotel’s amenities, including the gaming and kids play-zone area, pool and fitness centre

  • How can I book my tickets for the Imagicaa New Year Party 2024?
    Tickets can be booked directly through the Imagicaa website i.e. www.imagicaaworld.com or by contacting our booking hotline on 022-62552929. New Year Party Deals or discounts may be available for advance bookings, so check online for the latest offers.
  • What is the cancellation policy for the event and packages?

    Standard Cancellation policy is applicable where in cancellation is allowed 48 hours prior to Ticket visit date with penalty of 25% on base ticket cost (ticket cost plus add-ons). Cancellation will not be allowed within 48 hours of the park visit. Detailed terms and conditions are available on the Imagicaa website (www.imagicaaworld.com) or by contact customer service on 022-62552929.

  • What can I expect at the Bollywood-themed party?

    Imagicaa’s Bollywood-themed New Year’s Eve celebration is set to be filled with glitz and glamour ranging from Bollywood décor to Bollywood-inspired music by DJ Aaryan Gala, MH43 India band and Imagicaa’s dance troupes performing to choreographed Bollywood acts. Guests will feel as if they are teleported into a Bollywood movie! Its recommended to dress up to match the Bollywood vibe, and enjoy food stalls offering Indian and international cuisine.

  • Will there be midnight fireworks?

    Yes! At the stroke of midnight, a spectacular fireworks display will light up the sky, creating the perfect moment to ring in the New Year 2025. The fireworks show is one of the major highlight of the Imagicaa New Year Party celebration, setting the stage for an immersive, memorable experience.

  • What are late-night rides, and which attractions will be open?

    Late-night rides are part of Imagicaa’ exclusive New Year Eve experience, where guests can enjoy select rides after dark, enhancing the thrill quotient. Rides open till late night including come of Imagicaa’s top attractions, such as Nitro, Dare 2 Drop, and the Scream Machine.

  • What dining options are available at the event?

    There will be multiple food zones featuring a variety of cuisines, from Indian to international fare. Depending on your package, you may also have access to premium dining options or a complimentary welcome drink. VIP guests will enjoy an exclusive dining area with a curated selection of gourmet dishes.

  • What are the timings for the New Year's Eve celebration?

    Imagicaa Theme Park will open at 10.00 AM onwards with New Year’s Eve event festivities kicking off 5:00 PM onwards on December 31, 2024, and continuing through midnight with fireworks marking the start of the New Year. Guests who book the Stay & Party Package can spend the night at Novotel Imagicaa and enjoy a relaxed beginning to 2025.

  • Are there any New Year deals or offers for group bookings?

    Yes, Imagicaa offers special discounts for groups. Whether you’re planning with friends, family, or a corporate team, our group booking options make it easy to enjoy the New Year’s Eve celebration together. Contact our booking team for details on 022-62552929 or +91-7045645665

  • Is the New Year's Eve event suitable for people of all ages?

    Yes, the event is designed for guests of all ages ranging from young children to adults. Whether you’re looking for a thrilling New Year’s Eve party near you or a relaxing family-friendly celebration, Imagicaa has something for everyone with plethora of ride mix and shows.

  • Can I bring my family to the New Year’s Eve Celebration?

    Yes, Imagicaa’s New Year’s Eve celebration is family-friendly! The New Year Bollywood theme this year is also family-oriented, creating a fun and inclusive atmosphere. With plenty of dining options, kid-friendly zones, and special shows, families can enjoy a memorable night together.

  • Is there a dress code for the New Year's Eve event?

    The dress code is casual, but feel free to add a festive touch! Guests are encouraged to wear Bollywood-inspired attire for the New Year’s Eve theme. Dress comfortably to enjoy the rides, and bring a jacket as temperatures may drop at night.

  • What health and safety measures will be in place?

    Imagicaa prioritizes guest safety at all times. Sanitization stations will be available, and crowd control measures will ensure a seamless, comfortable experience for everyone. Security checks will be conducted at the entry points, and first-aid facilities will be accessible at all times through the day.

  • Where is Imagicaa located, and how do I get there?

    Imagicaa is located near Khopoli, Maharashtra, easily accessible via a 90 minute drive from Mumbai and Pune. Directions are available on our website, and there are several transport options, including private cars, buses, and train. We recommend planning ahead in time to ensure a smooth journey to the park.

  • Where is the Trampoline Park located?

    Imagicaa Arena Trampoline Park is located within Imagicaa Theme Park in Khopoli. It is a 90-minute drive from Mumbai and Pune, making it the perfect road trip destination for friends and family!

  • What are the age/height requirements for jumping?

    Our trampoline park promises fun for all! Everyone over the age of 3 can enjoy the activities at Imagicaa Arena Trampoline Park located adjacent to Imagicaa Water Park and inside theme park.

  • Do I need to make a reservation for Trampoline Park at Imagicaa?

    We highly recommend booking your Trampoline park experience online on Imagicaa website before your intended date of visit to ensure a smooth entry.

  • What should I wear to the trampoline park?

    Imagicaa Arena strives to provide everyone with a fun and safe trampoline park experience. For this, we recommend comfortable clothing that allows you to jump and move around freely. All guests with a ticket will be provided a pair of special grip socks at no additional cost.

  • Is there a weight limit for the trampoline park?
    Weight limits vary as per every activity; kindly check the specifications of each trampoline activity before your visit and also on day of visit at the time of entry.
  • What is the cover charge for Senior Citizens?

    Senior citizen’s ticket is simply a cover charge that permits them entry to visit Imagicaa Arena along with family members to watch them enjoy but not enter the play area. This cover charge is redeemable at the F&B and retail store at Imagicaa Arena.

  • How long is one session at Imagicaa’s Trampoline Park?

    Guests can enjoy 45 minutes of uninterrupted fun in one session! Make sure to arrive 15 minutes before your slot for the safety debrief and to make the most of your time at Imagicaa Arena Trampoline Park.

  • Is the trampoline park safe?

    At Imagicaa Arena, safety is our top priority. We aim to foster an environment of fun and adventure whilst ensuring the highest safety standards for all our guests. Apart from regular safety checks and CCTV surveillance, all guests are given a safety briefing before their slot begins.

  • Can I bring my own food or drink?

    Food and beverages from outside are not permitted in the Imagicaa Arena Trampoline Park premises. Head to our cafe for refreshing beverages and snacks to recharge after an energetic trampoline park session!

  • What if I need to cancel or reschedule my reservation?

    If you need to cancel your online Trampoline Park booking - you can do so up to 48 hours prior to your visit date. Standard 25% cancellation charges apply.

  • Can I bring my own trampoline socks?

    For safety purposes, all guests must wear the special anti-slip grip socks specially designed for the trampolines and attractions at Imagicaa Arena. Don’t worry; all guests with a ticket will be provided with a pair of anti-slip grip socks for free!

City Limits for Pick-up & Drop

MumbaiPune
Western – Borivali to ChurchgatePimpri to Chinchwad (Hinjewadi, Wakad, Talwade, Nigdi)
Central – Thane to CSTPune City (Pune Station, Baner, Aundh, Khadki, Yewalewadi, Bavdhan, Kothrud)
Harbour – All routesChandani Chowk
Mumbai Extensions – Mira Road to Virar, Dombivali, AmbernathPune Extensions – Wagholi, Kesnanad, Manjri, Loni, Hadapsar, Lohegaon, Mohammadwadi, Undri, Pisoli, Katraj, Kondhwa, Yewlewadi, Narhe, Ambegaon, Bhugaon, Sus Gaon, Pirangut, Khadakwasla, National Defence Academy

One Magic Pass is valid for one person only. Simply choose any 4 out of the 7 available parks to visit and present your physical pass at the entrance.

ParksLocationPark Timing
Imagicaa Theme ParkKhopoli near Lonavala10:45 AM to 7:30 PM
Imagicaa Water ParkKhopoli near Lonavala10:30 AM to 5:30 PM
WetNJoy Water ParkLonavala10:00 AM – 06:00 PM
WetNJoy Amusement ParkLonavalaClosed in monsoon season
WetNJoy Water ParkShirdi10:30 AM – 05:30 PM
SaiTeerth Devotional Theme ParkShirdi10:00 AM – 06:00 PM
Aqua Imagicaa Water ParkSurat10:00 AM to 6:00 PM (Temporarily Closed)*
 Note: Park Timings are subject to change, so prior to visit always check respective park website for up to date information.

Enjoy multi-park access and receive 2 food vouchers with 20% off on purchases between ₹400 and ₹1000, plus 1 retail voucher with 20% off on a minimum purchase of ₹350 per transaction

Yes with every Magic Pass you get
  • 2 Food Vouchers with 20% discount on minimum purchase of ₹400 and maximum ₹1000 excluding MRP items
  • 1 Retail Voucher with 20% Discount on a minimum purchase of ₹350 on a single bill per transaction
  • 1 Photo Souvenir Voucher with 20% Discount

Before chosen visit date, check respective park website for children’s entry policy

Magic Pass allows one visit per chosen park and you can opt to visit same park multiple times

Magic Pass is not valid on blackout dates listed below or any future special events* listed on the park’s website
  • Imagicaa Theme Park – Anniversary Bash, NYE
  • Imagicaa Water Park – Holi
  • WetNJoy Water Park and Amusement Park, Lonavala – NYE, Holi
  • WetNJoy Water Park Shirdi – Holi
  • Aqua Imagicaa Water Park, Surat – Holi

Your Magic Pass will be valid for one full year from when date of purchase

You can buy a new Magic Pass to enjoy all the benefits, as it cannot be renewed once it expires.

Step 1
Purchase your Magic Pass from any of the listed parks
Step 2
Choose to visit your choice of park on same date as per convenience
Step 3
Enjoy your fun filled adventures on selected visit date
Step 4
Choose to visit any park of choice as per convenience on a later date

Yes, simply pay the difference between the park’s regular ticket and Magic Pass to upgrade.

Yes, you can upgrade your Magic Pass regular access to an Express ticket by paying the nominal park-specific upgrade fee

If the Magic Pass goes missing or is stolen, it can be reissued for a fee of ₹200.

Magic Pass does not allow access to third party attractions and cannot be availed to purchase any MRP food and beverage items

Khauugalli menu

Due to the current Covid-19 situation, we are working with limited staff between 09:00 am to 09:00 pm In case of any emergency please raise your concern for a call back using this form and we shall connect with you within 8 working hours or write to us at contactus@imagicaaworld.com. We sincerely appreciate your patience. Thank you and see you soon at Imagicaa.