Home » Visitor Guide
We have designed Imagicaa keeping in mind the requirements of our little guests and their families. We’ve got lounge facilities, changing stations and baby switch services designed to make your experience as enjoyable as possible. Visit our Parents & Kids section for more details.
We have a dress code for all 3 Parks. THEME PARK Proper attire must be worn at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted, and shirts cannot be turned inside-out as a solution. Shirt, shoes and a bottom (shorts, pants, skirt, etc.) must be worn at all times in the theme Park. Park admission may be denied if clothing is deemed inappropriate by Imagicaa. Long hair must be securely tied up. WATER PARK Appropriate swimwear, which is durable for use on the water slides/attractions, must be worn. Swimwear must be of lycra or nylon material. We do not accept any responsibility for any damage to swimwear. Imagicaa reserves the right to evict you from the ride / attraction, and the Park, if your attire is considered inappropriate or offensive. Long hair must be securely tied up. Babies and toddlers, if not toilet-trained, must wear swim-nappies at all times. Lifejackets & wetsuits will be provided at the Park. Swimwear is available for purchase; we do not rent swimwear. Read details about the clothing and footwear policy. SNOW PARK Full body clothing is recommended in the Snow Park where temperature is sub- ZERO degrees. Appropriate jackets, gloves and boots will be provided free of charge with each admission ticket, on returnable basis, which must be worn whilst inside the Snow Park. Socks are mandatory to enter the Snow Park, which are also available at the retail stores for purchase.
We offer wheelchairs on rent, at the Main Entrance for a nominal fee. All restaurants as well as several attractions are Wheelchair accessible. Wheelchair accessible toilets are located throughout the Park. Should guests with disabilities require any further information, please contact the nearest staff member or visit an upgrade or retail store.
We offer various Express upgrade options to guests. Guests can upgrade their Regular tickets to an Express ticket at the Entrance, or at various Upgrade counters throughout the Park. Upgrade counters are available at all restaurants at Theme Park and Water Park. At Theme Park, you can get Express tickets that allow one-time preferred access to eligible rides.
At Water Park, you can get Express tickets that allows one-time preferred access to eligible rides.
The Lost & Found desk is located at the Entrance. While we cannot guarantee the safety of your belongings, if a Good Samaritan finds something, they may deposit it here to help other guests. Please be careful with your valuables. As a tip, we recommend you carry minimum items, and secure what you do carry. At the Water Park, we recommend you avail the lockers.
Each attraction has its own set of restrictions. It is important to note that several rides restrict loose articles such as GoPro cams, selfie sticks, glasses, mobile phones, chains & mangalsutras, pens, cameras. Loose apparel like scarves and dupattas need to be taken off or tied, secured and tucked in. Sarees, hijabs and turbans are challenging in roller coasters and high speed rides like Scream Machine, Nitro, Dare to Drop, and Deep Space, and should be secured firmly. Cotton clothing is not allowed on the rides in the Water Park. Guests must follow safety and security guidelines as shared staff members. View restrictions for Theme Park and Water Park.
Help & Guest Info
PR & Partnerships
Stay Connected!
Registered Address: 30/31 Sangdewadi, Khopoli-Pali Road, Near Lonavala, Khalapur, 410203, Maharashtra, India.
Imagicaa is certified: IS/ISO :-- 9001/2015(QMS), IS/ISO :-- 14001/2015(EMS), IS/ISO :-- 45001/2018(OHSMS), BIS Certification - All India First Esteemed Licensee (Theme Park).
© 2024 Imagicaaworld Entertainment Ltd. Chhota Bheem is ™ & © Green Gold Animations Pvt. Ltd. & its subsidiaries. Any violation is subject to legal action.
For queries email us on contactus@imagicaaworld.com or click to Get a Callback or call our customer care representative on 022 – 62552929, between 09:00 am to 09:00 pm on all days
One Magic Pass is valid for one person only. Simply choose any 4 out of the 7 available parks to visit and present your physical pass at the entrance.
Parks | Location | Park Timing |
Imagicaa Theme Park | Khopoli near Lonavala | 10:45 AM to 7:30 PM |
Imagicaa Water Park | Khopoli near Lonavala | 10:30 AM to 5:30 PM |
Wet'nJoy Water Park | Lonavala | 10:00 AM - 06:00 PM |
Wet'nJoy Amusement Park | Lonavala | Closed in monsoon season |
Wet'nJoy Water Park | Shirdi | 10:30 AM - 05:30 PM |
SaiTeerth Devotional Theme Park | Shirdi | 10:00 AM – 06:00 PM |
Aqua Imagicaa Water Park | Surat | 10:00 AM to 6:00 PM (Temporarily Closed)* |
Note: Park Timings are subject to change, so prior to visit always check respective park website for up to date information.
Enjoy multi-park access and receive 20% off on F&B with a minimum spend of ₹400 and maximum of ₹1000, plus 1 retail voucher with 20% off on a minimum purchase of ₹350 per transaction & 20% off on photo souvenir / customisable photo products
Yes with every Magic Pass you get
Before chosen visit date, check respective park website for children’s entry policy
Magic Pass allows one visit per chosen park and you can opt to visit same park multiple times
Magic Pass is not valid on blackout dates listed below or any future special events* listed on the park’s website
Your Magic Pass will be valid for one full year from when date of purchase
You can buy a new Magic Pass to enjoy all the benefits, as it cannot be renewed once it expires.
Purchase your Magic Pass from any of the listed parks
Choose to visit your choice of park on same date as per convenience
Enjoy your fun filled adventures on selected visit date
Choose to visit any park of choice as per convenience on a later date
Yes, simply pay the difference between the park’s regular ticket and Magic Pass to upgrade. Not applicable on Packages available on website.
Yes, you can upgrade your Magic Pass regular access to an Express ticket by paying the nominal park-specific upgrade fee
All sales of the Magic Pass are final; refunds are not available
If the Magic Pass goes missing or is stolen, it can be reissued for a fee of ₹200.
Magic Pass does not allow access to third party attractions and cannot be availed to purchase any MRP food and beverage items
One Magic Pass is valid for one person only. Simply choose any 4 out of the 7 available parks to visit and present your physical pass at the entrance.
Parks | Location | Park Timing |
Imagicaa Theme Park | Khopoli near Lonavala | 10:45 AM to 7:30 PM |
Imagicaa Water Park | Khopoli near Lonavala | 10:30 AM to 5:30 PM |
WetNJoy Water Park | Lonavala | 10:00 AM – 06:00 PM |
WetNJoy Amusement Park | Lonavala | Closed in monsoon season |
WetNJoy Water Park | Shirdi | 10:30 AM – 05:30 PM |
SaiTeerth Devotional Theme Park | Shirdi | 10:00 AM – 06:00 PM |
Aqua Imagicaa Water Park | Surat | 10:00 AM to 6:00 PM (Temporarily Closed)* |
Enjoy multi-park access and receive 2 food vouchers with 20% off on purchases between ₹400 and ₹1000, plus 1 retail voucher with 20% off on a minimum purchase of ₹350 per transaction
Before chosen visit date, check respective park website for children’s entry policy
Magic Pass allows one visit per chosen park and you can opt to visit same park multiple times
Your Magic Pass will be valid for one full year from when date of purchase
You can buy a new Magic Pass to enjoy all the benefits, as it cannot be renewed once it expires.
Yes, simply pay the difference between the park’s regular ticket and Magic Pass to upgrade.
Yes, you can upgrade your Magic Pass regular access to an Express ticket by paying the nominal park-specific upgrade fee
If the Magic Pass goes missing or is stolen, it can be reissued for a fee of ₹200.
Magic Pass does not allow access to third party attractions and cannot be availed to purchase any MRP food and beverage items
Due to the current Covid-19 situation, we are working with limited staff between 09:00 am to 09:00 pm In case of any emergency please raise your concern for a call back using this form and we shall connect with you within 8 working hours or write to us at contactus@imagicaaworld.com. We sincerely appreciate your patience. Thank you and see you soon at Imagicaa.