New Attraction - Imagicaa Arena Trampoline Park 🎉 Explore
New Attraction - Imagicaa Arena Trampoline Park 🎉 Explore
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Visitor Guide

Get answers to frequently asked questions and make the best of your visit

Alcohol

Alcohol is served inside the park, at a limited number of locations. We do not permit alcohol to be brought from outside. At Theme Park, we serve alcohol at Arrmada, Imagicaa Capital and Zeze Grill. At Water Park, we serve alcohttps://test2.imagicaaworld.com/water-park/hol at Sunbeatz.

ATMs

If you require cash, there is an ATM at the Theme Park, located near Roberto’s Food Court. At the Water Park an ATM of Bank of Baroda is located near the changing area, next to the merchandise store.

Baby care

We have designed Imagicaa keeping in mind the requirements of our little guests and their families. We’ve got lounge facilities, changing stations and baby switch services designed to make your experience as enjoyable as possible. Visit our Parents & Kids section for more details.

Breakfast

Guests can enjoy Imagicaa breakfast meals starting ₹49 only. Breakfast is available every day at 9:30 am.

Clothing / Attire / Dress Code

We have a dress code for all 3 Parks. THEME PARK Proper attire must be worn at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted, and shirts cannot be turned inside-out as a solution. Shirt, shoes and a bottom (shorts, pants, skirt, etc.) must be worn at all times in the theme Park. Park admission may be denied if clothing is deemed inappropriate by Imagicaa. Long hair must be securely tied up. WATER PARK Appropriate swimwear, which is durable for use on the water slides/attractions, must be worn. Swimwear must be of lycra or nylon material. We do not accept any responsibility for any damage to swimwear. Imagicaa reserves the right to evict you from the ride / attraction, and the Park, if your attire is considered inappropriate or offensive. Long hair must be securely tied up. Babies and toddlers, if not toilet-trained, must wear swim-nappies at all times. Lifejackets & wetsuits will be provided at the Park. Swimwear is available for purchase; we do not rent swimwear. Read details about the clothing and footwear policy. SNOW PARK Full body clothing is recommended in the Snow Park where temperature is sub- ZERO degrees. Appropriate jackets, gloves and boots will be provided free of charge with each admission ticket, on returnable basis, which must be worn whilst inside the Snow Park. Socks are mandatory to enter the Snow Park, which are also available at the retail stores for purchase.

Credit card & payment options

We accept payment by Visa and Mastercard debit/credit cards, issued in India, at all restaurants, retail stores and admissions counter.

Disability support

We offer wheelchairs on rent, at the Main Entrance for a nominal fee. All restaurants as well as several attractions are Wheelchair accessible. Wheelchair accessible toilets are located throughout the Park. Should guests with disabilities require any further information, please contact the nearest staff member or visit an upgrade or retail store.

Express ticket upgrades

We offer various Express upgrade options to guests. Guests can upgrade their Regular tickets to an Express ticket at the Entrance, or at various Upgrade counters throughout the Park. Upgrade counters are available at all restaurants at Theme Park and Water Park. At Theme Park, you can get Express tickets that allow one-time preferred access to eligible rides.

  • Alibaba aur Chaalis Chorr
  • Dare 2 Drop
  • Deep Space
  • Gold Rush
  • I for India
  • Mr. India
  • Nitro
  • Prince of the Dark Waters
  • Rajasaurus River Adventure
  • Salimgarh
  • Scream Machine
  • Wrath of the Gods

At Water Park, you can get Express tickets that allows one-time preferred access to eligible rides. 

  • Boomerango
  • Floatsa
  • Loopy Woopy
  • Raftaastic
  • Splash
  • Swirl Whirl
  • The Screamer
  • Twisty Turvy
  • Yell-O
  • Zip Zap Zoom

First aid

Imagicaa is fully equipped to offer first aid in case of an emergency, with on-call professionals available at all times. We have on-site medical facilities, along with first aid centers across the Park.

Food options, allergies & cuisines

There are multiple restaurants that serve various cuisines. We have Veg., Non Veg. and Jain food available at most restaurants. Visit our list of restaurants for more details. There are also food kiosks located throughout the Parks, offering a range of quick bites and beverages. If you have allergies, please speak with the Executive Chef for a curated menu. All restaurants have high seats available, so our younger guests can enjoy the same great experience.

Information kiosks

An Information Centre & Guest Relations Counter is situated at the Park Entrance. In addition, guests may speak with staff members to address any of their queries.

Lockers & baggage counters

A limited baggage counter is located near the screening area, which guests may rent for ₹50 per slot. Limited lockers are available at Snow Park to store belongings, for a rental of ₹100, along with a refundable deposit. Additional charges apply for mobile phones to be taken into the Snow Park for ₹100. Lockers are available for rent at the Water Park, along with a refundable deposit redeemable as High Street cover charge. Rates are as follows: deposit of ₹200 and rental of ₹200.

Lost & Found

The Lost & Found desk is located at the Entrance. While we cannot guarantee the safety of your belongings, if a Good Samaritan finds something, they may deposit it here to help other guests. Please be careful with your valuables. As a tip, we recommend you carry minimum items, and secure what you do carry. At the Water Park, we recommend you avail the lockers.

Parking

Imagicaa offers plenty of parking, available on a first come, first served basis. A parking fee applies. Do collect the Parking tickets while entering the Park. The Parking ticket is valid only for 1 day. Vehicles may be parked at the owners’ risk. Imagicaa takes no responsibility for the safety and security of any vehicle and contents. Please follow all safety and directional signs in the Parking Bay.

EV Charging Stations

Total 6 charging stations are installed of which 4 are located at just a short walk from the park gates and adjacent to the VIP Parking zone at Imagicaa and 2 at the lower lobby level of Novotel Imagicaa. Guests can pay and charge their cars minus any worry at any of the charging stations they choose.

Pets and kennel services

Pets are not allowed in the Parks, with the exception of service animals used by the hearing and visually impaired. Imagicaa does not provide kennel services. For the health and safety of your pet, please do not leave your pet in your vehicles for any length of time while you visit the park. Imagicaa will call Animal Services to rescue your pet at your expense (which may include damage to your vehicle), which may also result in prosecution.

Photography & Delightful Memories

Guests can bring their personal cameras for leisure photography. DSLR cameras with detachable lenses are allowed. However, the Park is not responsible for any damage or loss. Action cameras are allowed, however accessories are not. Some attractions have restrictions on usage and carriage of photography equipment. Guests must follow safety and security guidelines issued by staff at all times. Imagicaa offers Delightful Memories – a service that captures your in-ride experiences. These may be purchased once guests have enjoyed the ride. Guests can have their photographs taken during the course of the day by professional staff photographers through the day. Optionally, a group of guests may choose to hire a photographer for the day. You may do so at the time of booking online, or at the entrance, subject to availability.

Restrooms & changing facilities

Restrooms are available through the Parks. All restrooms are wheelchair accessible. Ladies’ restrooms in the Theme Park have changing stations for babies. In addition, both Water Park and Theme Park have a baby care lounge for young mothers and infants. The Water Park has separate changing facilities for men and women.

Ride restrictions

Each attraction has its own set of restrictions. It is important to note that several rides restrict loose articles such as GoPro cams, selfie sticks, glasses, mobile phones, chains & mangalsutras, pens, cameras. Loose apparel like scarves and dupattas need to be taken off or tied, secured and tucked in. Sarees, hijabs and turbans are challenging in roller coasters and high speed rides like Scream Machine, Nitro, Dare to Drop, and Deep Space, and should be secured firmly. Cotton clothing is not allowed on the rides in the Water Park. Guests must follow safety and security guidelines as shared staff members. View restrictions for Theme Park and Water Park.

Safety

There are extensive safety and security requirements for the Parks, and for each attraction within. For safety and to avoid injury, guests must comply with the instructions displayed and adhere to health and ride requirements posted at each attraction. Please follow the warnings and instructions given by staff and ride operators. Please be aware of any health risk that may apply to a ride / slide / attraction / activity. This may include: heart problems, back problems, high blood pressure and pregnancy. This can also include those who have fainting spells, blackouts and dizziness. All rides are installed and maintained as per international safety standards.

Seating & shaded areas

There is ample seating available across the Park. Several queue areas for attractions are shaded.

Security

Imagicaa maintains a list of restricted items, to ensure the safety and security of guests. Guests must follow safety and security guidelines as shared staff members at all times.

Strollers

Strollers are available for rent for your little ones. They can be rented from the arrival plaza, subject to availability. The Strollers can be hired with a minimum deposit that would be refundable on return of the stroller.

Wheelchair Facilities

Wheelchairs are made available for rent from retail market area (subject to availability).

For queries email us on contactus@imagicaaworld.com or click to Get a Callback or call our customer care representative on 022 – 62552929, between 09:00 am to 09:00 pm on all days

  • How is Imagicaa going to make New Year’s Eve 2024 celebration special?

    Imagicaa is bringing the ultimate New Year’s Eve experience with a Bollywood-themed party on 31st December 2024 that blends entertainment, thrill, and glamour. Guests can look forward to live DJ, swoon to live musical band, enjoy late-night rides, electrifying dance acts, and a grand midnight fireworks show—all against the backdrop of a vibrant Bollywood atmosphere.

  • Who is performing at Imagicaa New Year Party 2024?

    Apart from enjoying access to late night rides, guests will be treated to an incredible musical line-up featuring:

    • DJ Aaryan Gala who is known for his dynamic Bollywood remixes and will keep the dance floor alive with high-energy beats
    • Another crowd favourite who will add to the excitement is MH43India Band ; known for their electrifying live renditions of popular Bollywood and fusion tracks
    • Imagicaa’s professional in-house dance troupes will perform stunning Bollywood-inspired Dance Acts adding colour and rhythm to the New Year Party night.
  • What packages are available for the New Year’s Eve event?

    Imagicaa offers various New Year Party packages to suit different preferences and budgets.:

    • General Access - Includes 4 PM park entry to the Bollywood-themed party area and regular ride, show access
    • Silver Package: Includes all General Package perks with dinner
    • Gold Package: Includes Silver Package benefits, plus 10 AM park and ride access along with dinner.
    • Diamond Package: Offers all Gold Package benefits, plus 10 AM express entry to park and ride and all-you-can eat dinner
    • VIP Package: For the ultimate experience, the VIP package includes Diamond benefits, express entry, lunch, dinner, access to exclusive lounges, bar, event zone, and enjoy unlimited IMFL drinks
    • Novotel Imagicaa Staycation & Party Package: This package includes park entry, New Year’s Eve event diamond party package access, and a stay at the luxurious Novotel Imagicaa Khopoli, ensuring you experience the celebration and unwind in style to ring in 2025 with ease.
  • What is included in the Stay & Party Package at Novotel Imagicaa?

    The Novotel Imagicaa Staycation & Party Package offers:

    • One or two night’s stay at Novotel Imagicaa Khopoli
    • Diamond Package access to Imagicaa’s New Year Party with live entertainment, DJ music, and themed décor
    • Special New Year’s Eve dinner and breakfast on New Year’s Day
    • Complimentary access to Novotel’s amenities, including the gaming and kids play-zone area, pool and fitness centre

  • How can I book my tickets for the Imagicaa New Year Party 2024?
    Tickets can be booked directly through the Imagicaa website i.e. www.imagicaaworld.com or by contacting our booking hotline on 022-62552929. New Year Party Deals or discounts may be available for advance bookings, so check online for the latest offers.
  • What is the cancellation policy for the event and packages?

    Standard Cancellation policy is applicable where in cancellation is allowed 48 hours prior to Ticket visit date with penalty of 25% on base ticket cost (ticket cost plus add-ons). Cancellation will not be allowed within 48 hours of the park visit. Detailed terms and conditions are available on the Imagicaa website (www.imagicaaworld.com) or by contact customer service on 022-62552929.

  • What can I expect at the Bollywood-themed party?

    Imagicaa’s Bollywood-themed New Year’s Eve celebration is set to be filled with glitz and glamour ranging from Bollywood décor to Bollywood-inspired music by DJ Aaryan Gala, MH43 India band and Imagicaa’s dance troupes performing to choreographed Bollywood acts. Guests will feel as if they are teleported into a Bollywood movie! Its recommended to dress up to match the Bollywood vibe, and enjoy food stalls offering Indian and international cuisine.

  • Will there be midnight fireworks?

    Yes! At the stroke of midnight, a spectacular fireworks display will light up the sky, creating the perfect moment to ring in the New Year 2025. The fireworks show is one of the major highlight of the Imagicaa New Year Party celebration, setting the stage for an immersive, memorable experience.

  • What are late-night rides, and which attractions will be open?

    Late-night rides are part of Imagicaa’ exclusive New Year Eve experience, where guests can enjoy select rides after dark, enhancing the thrill quotient. Rides open till late night including come of Imagicaa’s top attractions, such as Nitro, Dare 2 Drop, and the Scream Machine.

  • What dining options are available at the event?

    There will be multiple food zones featuring a variety of cuisines, from Indian to international fare. Depending on your package, you may also have access to premium dining options or a complimentary welcome drink. VIP guests will enjoy an exclusive dining area with a curated selection of gourmet dishes.

  • What are the timings for the New Year's Eve celebration?

    Imagicaa Theme Park will open at 10.00 AM onwards with New Year’s Eve event festivities kicking off 5:00 PM onwards on December 31, 2024, and continuing through midnight with fireworks marking the start of the New Year. Guests who book the Stay & Party Package can spend the night at Novotel Imagicaa and enjoy a relaxed beginning to 2025.

  • Are there any New Year deals or offers for group bookings?

    Yes, Imagicaa offers special discounts for groups. Whether you’re planning with friends, family, or a corporate team, our group booking options make it easy to enjoy the New Year’s Eve celebration together. Contact our booking team for details on 022-62552929 or +91-7045645665

  • Is the New Year's Eve event suitable for people of all ages?

    Yes, the event is designed for guests of all ages ranging from young children to adults. Whether you’re looking for a thrilling New Year’s Eve party near you or a relaxing family-friendly celebration, Imagicaa has something for everyone with plethora of ride mix and shows.

  • Can I bring my family to the New Year’s Eve Celebration?

    Yes, Imagicaa’s New Year’s Eve celebration is family-friendly! The New Year Bollywood theme this year is also family-oriented, creating a fun and inclusive atmosphere. With plenty of dining options, kid-friendly zones, and special shows, families can enjoy a memorable night together.

  • Is there a dress code for the New Year's Eve event?

    The dress code is casual, but feel free to add a festive touch! Guests are encouraged to wear Bollywood-inspired attire for the New Year’s Eve theme. Dress comfortably to enjoy the rides, and bring a jacket as temperatures may drop at night.

  • What health and safety measures will be in place?

    Imagicaa prioritizes guest safety at all times. Sanitization stations will be available, and crowd control measures will ensure a seamless, comfortable experience for everyone. Security checks will be conducted at the entry points, and first-aid facilities will be accessible at all times through the day.

  • Where is Imagicaa located, and how do I get there?

    Imagicaa is located near Khopoli, Maharashtra, easily accessible via a 90 minute drive from Mumbai and Pune. Directions are available on our website, and there are several transport options, including private cars, buses, and train. We recommend planning ahead in time to ensure a smooth journey to the park.

  • Where is the Trampoline Park located?

    Imagicaa Arena Trampoline Park is located within Imagicaa Theme Park in Khopoli. It is a 90-minute drive from Mumbai and Pune, making it the perfect road trip destination for friends and family!

  • What are the age/height requirements for jumping?

    Our trampoline park promises fun for all! Everyone over the age of 3 can enjoy the activities at Imagicaa Arena Trampoline Park located adjacent to Imagicaa Water Park and inside theme park.

  • Do I need to make a reservation for Trampoline Park at Imagicaa?

    We highly recommend booking your Trampoline park experience online on Imagicaa website before your intended date of visit to ensure a smooth entry.

  • What should I wear to the trampoline park?

    Imagicaa Arena strives to provide everyone with a fun and safe trampoline park experience. For this, we recommend comfortable clothing that allows you to jump and move around freely. All guests with a ticket will be provided a pair of special grip socks at no additional cost.

  • Is there a weight limit for the trampoline park?
    Weight limits vary as per every activity; kindly check the specifications of each trampoline activity before your visit and also on day of visit at the time of entry.
  • What is the cover charge for Senior Citizens?

    Senior citizen’s ticket is simply a cover charge that permits them entry to visit Imagicaa Arena along with family members to watch them enjoy but not enter the play area. This cover charge is redeemable at the F&B and retail store at Imagicaa Arena.

  • How long is one session at Imagicaa’s Trampoline Park?

    Guests can enjoy 45 minutes of uninterrupted fun in one session! Make sure to arrive 15 minutes before your slot for the safety debrief and to make the most of your time at Imagicaa Arena Trampoline Park.

  • Is the trampoline park safe?

    At Imagicaa Arena, safety is our top priority. We aim to foster an environment of fun and adventure whilst ensuring the highest safety standards for all our guests. Apart from regular safety checks and CCTV surveillance, all guests are given a safety briefing before their slot begins.

  • Can I bring my own food or drink?

    Food and beverages from outside are not permitted in the Imagicaa Arena Trampoline Park premises. Head to our cafe for refreshing beverages and snacks to recharge after an energetic trampoline park session!

  • What if I need to cancel or reschedule my reservation?

    If you need to cancel your online Trampoline Park booking - you can do so up to 48 hours prior to your visit date. Standard 25% cancellation charges apply.

  • Can I bring my own trampoline socks?

    For safety purposes, all guests must wear the special anti-slip grip socks specially designed for the trampolines and attractions at Imagicaa Arena. Don’t worry; all guests with a ticket will be provided with a pair of anti-slip grip socks for free!

City Limits for Pick-up & Drop

MumbaiPune
Western – Borivali to ChurchgatePimpri to Chinchwad (Hinjewadi, Wakad, Talwade, Nigdi)
Central – Thane to CSTPune City (Pune Station, Baner, Aundh, Khadki, Yewalewadi, Bavdhan, Kothrud)
Harbour – All routesChandani Chowk
Mumbai Extensions – Mira Road to Virar, Dombivali, AmbernathPune Extensions – Wagholi, Kesnanad, Manjri, Loni, Hadapsar, Lohegaon, Mohammadwadi, Undri, Pisoli, Katraj, Kondhwa, Yewlewadi, Narhe, Ambegaon, Bhugaon, Sus Gaon, Pirangut, Khadakwasla, National Defence Academy

One Magic Pass is valid for one person only. Simply choose any 4 out of the 7 available parks to visit and present your physical pass at the entrance.

ParksLocationPark Timing
Imagicaa Theme ParkKhopoli near Lonavala10:45 AM to 7:30 PM
Imagicaa Water ParkKhopoli near Lonavala10:30 AM to 5:30 PM
WetNJoy Water ParkLonavala10:00 AM – 06:00 PM
WetNJoy Amusement ParkLonavalaClosed in monsoon season
WetNJoy Water ParkShirdi10:30 AM – 05:30 PM
SaiTeerth Devotional Theme ParkShirdi10:00 AM – 06:00 PM
Aqua Imagicaa Water ParkSurat10:00 AM to 6:00 PM (Temporarily Closed)*
 Note: Park Timings are subject to change, so prior to visit always check respective park website for up to date information.

Enjoy multi-park access and receive 2 food vouchers with 20% off on purchases between ₹400 and ₹1000, plus 1 retail voucher with 20% off on a minimum purchase of ₹350 per transaction

Yes with every Magic Pass you get
  • 2 Food Vouchers with 20% discount on minimum purchase of ₹400 and maximum ₹1000 excluding MRP items
  • 1 Retail Voucher with 20% Discount on a minimum purchase of ₹350 on a single bill per transaction
  • 1 Photo Souvenir Voucher with 20% Discount

Before chosen visit date, check respective park website for children’s entry policy

Magic Pass allows one visit per chosen park and you can opt to visit same park multiple times

Magic Pass is not valid on blackout dates listed below or any future special events* listed on the park’s website
  • Imagicaa Theme Park – Anniversary Bash, NYE
  • Imagicaa Water Park – Holi
  • WetNJoy Water Park and Amusement Park, Lonavala – NYE, Holi
  • WetNJoy Water Park Shirdi – Holi
  • Aqua Imagicaa Water Park, Surat – Holi

Your Magic Pass will be valid for one full year from when date of purchase

You can buy a new Magic Pass to enjoy all the benefits, as it cannot be renewed once it expires.

Step 1
Purchase your Magic Pass from any of the listed parks
Step 2
Choose to visit your choice of park on same date as per convenience
Step 3
Enjoy your fun filled adventures on selected visit date
Step 4
Choose to visit any park of choice as per convenience on a later date

Yes, simply pay the difference between the park’s regular ticket and Magic Pass to upgrade.

Yes, you can upgrade your Magic Pass regular access to an Express ticket by paying the nominal park-specific upgrade fee

If the Magic Pass goes missing or is stolen, it can be reissued for a fee of ₹200.

Magic Pass does not allow access to third party attractions and cannot be availed to purchase any MRP food and beverage items

Khauugalli menu

Due to the current Covid-19 situation, we are working with limited staff between 09:00 am to 09:00 pm In case of any emergency please raise your concern for a call back using this form and we shall connect with you within 8 working hours or write to us at contactus@imagicaaworld.com. We sincerely appreciate your patience. Thank you and see you soon at Imagicaa.