Home » Water Park » Faq Help
Imagicaa Water Park is open all days. Water Park timings are 10:30 am to 6 pm. View Offers.
You may fill a form for groups of 50 or more. Our team will get in touch.
Yes. Learn more about current promotions and offers.
Towels and Lockers may be rented. Tubes are free for adults and can be purchased for kids.
Towel Rent: INR 100, Deposit: INR 200.
Locker Rent: INR 200, Deposit: INR 200.
Clothing for Men
Clothing for Women:
Clothing for Kids:
We support multiple forms of payment modes – cash, debit card and credit card.
For purchasing Food and Retail inside the park, you may use Store Value – money that is loaded onto you entry wrist band.
Yes, a smoking zone is located near Sunbeatz Bar.
Alcohol is served at Sunbeatz Bar. Bar facility available only on pre-specified days.
We recommend guests decide a meeting point before entering rides. It may not be possible for staff to locate group members.
Please read the ride safety instructions before entering any ride.
Guest can wear eye glasses in attractions like Wacky Wavess and Floatsa, however they must remove them on slides.
Lockers are available on Rent (Rent: INR 200, Deposit INR 200).
Valuables will be the responsibility of guests. Guests are advised to travel valuable-free or with minimum valuables. Valuables like jewellery are not permitted on any slide or attraction even on guests’ responsibility.
We have different types of restaurants in the park:
You can purchase tickets online, via the call centre, via official travel agents or at the Park entrance.
Cancellations of entry tickets are permitted only up to 48 hours prior to the intended date of visit, and 25% cancellation charges shall be levied on the total price paid. No refunds are permitted if cancellations are made within 48 hours prior to the intended date of visit. Partial cancellations or modifications are not permitted.
The Park tickets are issued only for the date as mentioned thereon. These tickets cannot be used on any other date and no refunds shall be given for unused tickets. Similarly, no chargebacks are permissible on unused tickets. No refunds are admissible on cancellation or alteration of vehicle bookings.
Help & Guest Info
PR & Partnerships
Stay Connected!
Registered Address: 30/31 Sangdewadi, Khopoli-Pali Road, Near Lonavala, Khalapur, 410203, Maharashtra, India.
Imagicaa is certified: IS/ISO :-- 9001/2015(QMS), IS/ISO :-- 14001/2015(EMS), IS/ISO :-- 45001/2018(OHSMS), BIS Certification - All India First Esteemed Licensee (Theme Park).
© 2024 Imagicaaworld Entertainment Ltd. Chhota Bheem is ™ & © Green Gold Animations Pvt. Ltd. & its subsidiaries. Any violation is subject to legal action.
For queries email us on contactus@imagicaaworld.com or click to Get a Callback or call our customer care representative on 022 – 62552929, between 09:00 am to 09:00 pm on all days
One Magic Pass is valid for one person only. Simply choose any 4 out of the 7 available parks to visit and present your physical pass at the entrance.
Parks | Location | Park Timing |
Imagicaa Theme Park | Khopoli near Lonavala | 10:45 AM to 7:30 PM |
Imagicaa Water Park | Khopoli near Lonavala | 10:30 AM to 5:30 PM |
Wet'nJoy Water Park | Lonavala | 10:00 AM - 06:00 PM |
Wet'nJoy Amusement Park | Lonavala | Closed in monsoon season |
Wet'nJoy Water Park | Shirdi | 10:30 AM - 05:30 PM |
SaiTeerth Devotional Theme Park | Shirdi | 10:00 AM – 06:00 PM |
Aqua Imagicaa Water Park | Surat | 10:00 AM to 6:00 PM (Temporarily Closed)* |
Note: Park Timings are subject to change, so prior to visit always check respective park website for up to date information.
Enjoy multi-park access and receive 20% off on F&B with a minimum spend of ₹400 and maximum of ₹1000, plus 1 retail voucher with 20% off on a minimum purchase of ₹350 per transaction & 20% off on photo souvenir / customisable photo products
Yes with every Magic Pass you get
Before chosen visit date, check respective park website for children’s entry policy
Magic Pass allows one visit per chosen park and you can opt to visit same park multiple times
Magic Pass is not valid on blackout dates listed below or any future special events* listed on the park’s website
Your Magic Pass will be valid for one full year from when date of purchase
You can buy a new Magic Pass to enjoy all the benefits, as it cannot be renewed once it expires.
Purchase your Magic Pass from any of the listed parks
Choose to visit your choice of park on same date as per convenience
Enjoy your fun filled adventures on selected visit date
Choose to visit any park of choice as per convenience on a later date
Yes, simply pay the difference between the park’s regular ticket and Magic Pass to upgrade. Not applicable on Packages available on website.
Yes, you can upgrade your Magic Pass regular access to an Express ticket by paying the nominal park-specific upgrade fee
All sales of the Magic Pass are final; refunds are not available
If the Magic Pass goes missing or is stolen, it can be reissued for a fee of ₹200.
Magic Pass does not allow access to third party attractions and cannot be availed to purchase any MRP food and beverage items
One Magic Pass is valid for one person only. Simply choose any 4 out of the 7 available parks to visit and present your physical pass at the entrance.
Parks | Location | Park Timing |
Imagicaa Theme Park | Khopoli near Lonavala | 10:45 AM to 7:30 PM |
Imagicaa Water Park | Khopoli near Lonavala | 10:30 AM to 5:30 PM |
WetNJoy Water Park | Lonavala | 10:00 AM – 06:00 PM |
WetNJoy Amusement Park | Lonavala | Closed in monsoon season |
WetNJoy Water Park | Shirdi | 10:30 AM – 05:30 PM |
SaiTeerth Devotional Theme Park | Shirdi | 10:00 AM – 06:00 PM |
Aqua Imagicaa Water Park | Surat | 10:00 AM to 6:00 PM (Temporarily Closed)* |
Enjoy multi-park access and receive 2 food vouchers with 20% off on purchases between ₹400 and ₹1000, plus 1 retail voucher with 20% off on a minimum purchase of ₹350 per transaction
Before chosen visit date, check respective park website for children’s entry policy
Magic Pass allows one visit per chosen park and you can opt to visit same park multiple times
Your Magic Pass will be valid for one full year from when date of purchase
You can buy a new Magic Pass to enjoy all the benefits, as it cannot be renewed once it expires.
Yes, simply pay the difference between the park’s regular ticket and Magic Pass to upgrade.
Yes, you can upgrade your Magic Pass regular access to an Express ticket by paying the nominal park-specific upgrade fee
If the Magic Pass goes missing or is stolen, it can be reissued for a fee of ₹200.
Magic Pass does not allow access to third party attractions and cannot be availed to purchase any MRP food and beverage items
Due to the current Covid-19 situation, we are working with limited staff between 09:00 am to 09:00 pm In case of any emergency please raise your concern for a call back using this form and we shall connect with you within 8 working hours or write to us at contactus@imagicaaworld.com. We sincerely appreciate your patience. Thank you and see you soon at Imagicaa.