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There is an Information Centre & Guest Relations Counter at the entrance itself. We offer various services for our guests that include:
We have a Lost & Found desk located in the Guest Services counter. In case you find something, please deposit the same here, in case you lose something, be sure to check with us. However with the sheer number of Guests in the Park, we cannot take a guarantee for your belongings. Please be careful with your cameras, purses and mobiles. Tip – Carry minimum, Secure what you carry.
Do collect the Parking tickets while entering the Park. The Parking ticket is valid only for 1 day. Though our Parking is planned for large crowds and we have enough space, it is going to be on a first-cum first serve basis. Imagicaa is not responsible for any loss or damage of vehicle in the Parking. Do not leave any valuables in the car, (specially something visible on the seats), and please follow all safety and directional signs in the Parking Bay.
Animals are not allowed in the park, with the exception of service animals used by the hearing and visually impaired. Imagicaa does not provide kennel services. For the health and safety of your pet, please do not leave your pet in your car for any length of time while visiting the park. Imagicaa will call Animal Services to rescue your pet at your expense, which may also result in prosecution.
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Registered Address: 30/31 Sangdewadi, Khopoli-Pali Road, Near Lonavala, Khalapur, 410203, Maharashtra, India.
Imagicaa is certified: IS/ISO :-- 9001/2015(QMS), IS/ISO :-- 14001/2015(EMS), IS/ISO :-- 45001/2018(OHSMS), BIS Certification - All India First Esteemed Licensee (Theme Park).
© 2024 Imagicaaworld Entertainment Ltd. Chhota Bheem is ™ & © Green Gold Animations Pvt. Ltd. & its subsidiaries. Any violation is subject to legal action.
For queries email us on contactus@imagicaaworld.com or click to Get a Callback or call our customer care representative on 022 – 62552929, between 09:00 am to 09:00 pm on all days
One Magic Pass is valid for one person only. Simply choose any 4 out of the 7 available parks to visit and present your physical pass at the entrance.
Parks | Location | Park Timing |
Imagicaa Theme Park | Khopoli near Lonavala | 10:45 AM to 7:30 PM |
Imagicaa Water Park | Khopoli near Lonavala | 10:30 AM to 5:30 PM |
Wet'nJoy Water Park | Lonavala | 10:00 AM - 06:00 PM |
Wet'nJoy Amusement Park | Lonavala | Closed in monsoon season |
Wet'nJoy Water Park | Shirdi | 10:30 AM - 05:30 PM |
SaiTeerth Devotional Theme Park | Shirdi | 10:00 AM – 06:00 PM |
Aqua Imagicaa Water Park | Surat | 10:00 AM to 6:00 PM (Temporarily Closed)* |
Note: Park Timings are subject to change, so prior to visit always check respective park website for up to date information.
Enjoy multi-park access and receive 20% off on F&B with a minimum spend of ₹400 and maximum of ₹1000, plus 1 retail voucher with 20% off on a minimum purchase of ₹350 per transaction & 20% off on photo souvenir / customisable photo products
Yes with every Magic Pass you get
Before chosen visit date, check respective park website for children’s entry policy
Magic Pass allows one visit per chosen park and you can opt to visit same park multiple times
Magic Pass is not valid on blackout dates listed below or any future special events* listed on the park’s website
Your Magic Pass will be valid for one full year from when date of purchase
You can buy a new Magic Pass to enjoy all the benefits, as it cannot be renewed once it expires.
Purchase your Magic Pass from any of the listed parks
Choose to visit your choice of park on same date as per convenience
Enjoy your fun filled adventures on selected visit date
Choose to visit any park of choice as per convenience on a later date
Yes, simply pay the difference between the park’s regular ticket and Magic Pass to upgrade. Not applicable on Packages available on website.
Yes, you can upgrade your Magic Pass regular access to an Express ticket by paying the nominal park-specific upgrade fee
All sales of the Magic Pass are final; refunds are not available
If the Magic Pass goes missing or is stolen, it can be reissued for a fee of ₹200.
Magic Pass does not allow access to third party attractions and cannot be availed to purchase any MRP food and beverage items
One Magic Pass is valid for one person only. Simply choose any 4 out of the 7 available parks to visit and present your physical pass at the entrance.
Parks | Location | Park Timing |
Imagicaa Theme Park | Khopoli near Lonavala | 10:45 AM to 7:30 PM |
Imagicaa Water Park | Khopoli near Lonavala | 10:30 AM to 5:30 PM |
WetNJoy Water Park | Lonavala | 10:00 AM – 06:00 PM |
WetNJoy Amusement Park | Lonavala | Closed in monsoon season |
WetNJoy Water Park | Shirdi | 10:30 AM – 05:30 PM |
SaiTeerth Devotional Theme Park | Shirdi | 10:00 AM – 06:00 PM |
Aqua Imagicaa Water Park | Surat | 10:00 AM to 6:00 PM (Temporarily Closed)* |
Enjoy multi-park access and receive 2 food vouchers with 20% off on purchases between ₹400 and ₹1000, plus 1 retail voucher with 20% off on a minimum purchase of ₹350 per transaction
Before chosen visit date, check respective park website for children’s entry policy
Magic Pass allows one visit per chosen park and you can opt to visit same park multiple times
Your Magic Pass will be valid for one full year from when date of purchase
You can buy a new Magic Pass to enjoy all the benefits, as it cannot be renewed once it expires.
Yes, simply pay the difference between the park’s regular ticket and Magic Pass to upgrade.
Yes, you can upgrade your Magic Pass regular access to an Express ticket by paying the nominal park-specific upgrade fee
If the Magic Pass goes missing or is stolen, it can be reissued for a fee of ₹200.
Magic Pass does not allow access to third party attractions and cannot be availed to purchase any MRP food and beverage items
Due to the current Covid-19 situation, we are working with limited staff between 09:00 am to 09:00 pm In case of any emergency please raise your concern for a call back using this form and we shall connect with you within 8 working hours or write to us at contactus@imagicaaworld.com. We sincerely appreciate your patience. Thank you and see you soon at Imagicaa.